Privacy Policy

This privacy policy has been compiled to better serve those concerned with how their Personally Identifiable Information (PII) is used online. PII, as used in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect, or otherwise handle your Personally Identifiable Information in accordance with our website.

What personal information do we collect?

We collect information from you when you register, place an order, or enter information on our site.

When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, credit card information, or other details to help you with your experience.

How do we use your information?

We may use the information we collect from you when you register, make a purchase, sign-up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

  • To personalize your experience online with Pet Vet Mat.
  • To quickly process your transactions. Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requests.
  • To send periodic emails. The email address you provide for order processing, may be used to send information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product, or service information.
  • To improve our website.
  • To improve customer service.
  • To administer a contest, promotion, survey, or other site feature.

Note: If you want to unsubscribe from receiving emails, please refer to the detailed unsubscribe instructions at the bottom of each email.

How do we use your email address?

We use your email address to communicate many kinds of customer service information. We email order confirmations and shipping notifications. In the future, we might email notifications of upcoming sales and events, such as limited edition products, new products, or products for charity. We do not sell or rent your email address to anyone.

How do we protect visitor information?

Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.

We use regular Malware Scanning.

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.</>

We implement a variety of security measures when a you place an order to maintain the safety of your personal information.

All transactions are processed through a gateway provider and are not stored or processed on our servers.

Do we use cookies?

Yes. Cookies are small files that a site or its service provider transfers to your computers hard drive through your web browser (if you allow). It enables the sites or service providers systems to recognize your browser and capture and remember certain information.

We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits, and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business. You can prevent cookies from being set on your computer by adjusting your privacy settings on each computer and mobile device that you use.
Third Party Disclosure

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Childrens Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act). We do not collect any information from anyone under 13 years of age. Our website, products, and services are all directed to people who are at least 13-years-old or older.

Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Your Consent

By using our site, you consent to our website’s privacy policy.

Contact Us

If there are any questions regarding this privacy policy you may contact us using the information below.

www.petvetmat.com

PO Box 173
Hollis Center, ME 04042
USA

chris@petvetmat.com

207-653-4104